Getting Help
Please call 000 if you are in an emergency situation (or 112 from a mobile phone) if there is direct danger to yourself or anyone else.
If you need urgent mental health assistance or want to speak with someone straight away about a specific issue, you can contact these services where someone will be available to help:
| Kids Helpline | 1800 55 1800 www.kidshelpline.com.au |
A free 24/7 confidential phone and online counselling service for young people aged 12 - 25. The fastest way to talk with a counsellor is on the phone! |
| Lifeline | 13 11 14 www.lifeline.org.au |
A 24/7 crisis support and suicide prevention service. Also offers email and chat support |
| Suicide Helpline | 1300 651 251 | 24/7 counselling and information |
| Sexual Assault Crisis Line | 1800 806 292 www.sacl.com.au |
A free, confidential after hours (5pm through to 9am) telephone crisis counselling service for people who have experience both past and recent sexual assault |
| Nurse-on-call | 1300 606 024 | 24/7 professional health advice from registered nurses |
| Safe Steps: Family Violence Response Centre | 1800 015 188 www.safesteps.org.au |
24/7 family violence response |
| WIRE (Women's Information and Referral Exchange Inc) | 1300 134 130 www.wire.org.au |
Phone support, walk-in and email |
| Victorian Urgent Housing Support | 1800 825 955 | For people who are homeless or at risk of homelessness. This service will direct your call to the nearest homelessness service that can provide assistance |
| MensLine | 1300 789 978 www.mensline.org.au |
A telephone and online counselling service for men with family and relationship concerns. They also provide video chat and call back service (up to 6 sessions) |
| GriefLine | 9935 7400 griefline.org.au |
Phone and online counselling support for people experiencing loss and grief |
| Gambler's Help Youth Line | 1800 262 376 www.gamblinghelponline.org.au |
Betting support for young people, their friends or family. Online support available |
| eHeadspace | 1800 650 890 eheadspace.org.au |
Online and telephone service for young people aged 12 - 25 and their families going through a tough time |
| LGBTQI Switchboard | 1800 184 527 www.switchboard.org.au |
Support service for Lesbian, Gay, Bisexual, Transgender, Queer and Intersex (LGBTIQA+) people, their friends, families and allies |
| Qlife | 1800 184 527 (2pm - midnight) www.qlife.org.au |
Online and phone counselling and referral service for young people who are LGBTIQA+ |
| YoDDA (Youth Drug and Alcohol Advice Service) | 1800 458 685 (Monday - Friday 9am until 8pm) www.yodaa.org.au |
Phone and email advice about alcohol or drugs, access to information and support. For young people aged up to 25 years or families, friends, and services supporting young people |