Valley Youth

Valley Youth

Support

Get Some support

going through a tough time at school or at home and want someone to talk to?

having trouble getting a new job?

is there someone in your life you’re concerned about?

YOUTH SUPPORT

We offer free and confidential one-on-one support to young people in Moonee Valley.

If you’re a young person aged 12-25 who lives, studies, works or hangs out in the area, we have workers that you can talk to!  We can meet at your school, a library, or community centre, or we have a private space at our office in Moonee Ponds.

We can work with you to set goals and provide practical support with things like:

  • Looking for work
  • Wanting to go back to school, TAFE, or university
  • Centrelink support
  • Life skills support
  • Support to better manage finances
  • Support with housing

We also can work with you to develop personal resources and skills to cope with challenges in areas such as:

  • Mental health and well-being
  • Family and peer relationships
  • Education support
  • Social support
Please note: Sessions are by appointment only; Monday to Friday between 9am and 5pm. Get in touch by phone, email or through our website to make initial contact.

WHAT'S NEXT?

Please fill in one of our referral forms, and we will be in touch within 3-4 business days.

Our team are helpful, qualified and experienced to work with young people, so if you're unsure about the support you need, please don’t hesitate to give us a call.

If you’re in urgent need of help please go to our Emergency Directory below or call 000.

Click here for your Information, Rights and Confidentiality - this explains what we do with your information when you become a part of the service.

 

 

SELF-REFERRAL

Young people are encouraged to make contact with our service directly.

FILLING IN A FORM

You can fill in our referral form:

REFERRAL FORMS:
Self-Referral
Friends / Family
Schools / Agencies

 

GIVING US A CALL

Call if you would like to have a chat first!

 

JUST DROPPING IN

Drop in to see us! We are located at 9 Kellaway Avenue, Moonee Ponds if you would like to ask about the service and receive a hard copy of a referral form. Our office hours are Monday to Friday, 9am - 5pm. We cannot guarantee an appointment right away.

SERVICE REFERRAL

Community based organisations, school wellbeing staff and other community based services can refer young people to the service. Please fill in the referral form above.

 

FAMILY REFERRAL

Family and friends of young people can refer to the service ensuring the young person is aware of the referral being made and has given consent. Please fill in the referral form above or give us a call!

SECONDARY CONSULTATION

We offer secondary consultation to anyone working with young people or parents/carers within the Moonee Valley region. Contact us on 92431225 and we can support you to ensure young people are receiving the most appropriate service based on their needs.

Emergency directory

Please call 000 if you are in an emergency situation (or 112 from a mobile phone) if there is direct danger to yourself or anyone else.

If you need urgent mental health assistance or want to speak with someone straight away about a specific issue, you can contact these services where someone will be available to help:

Kids Helpline 1800 55 1800
www.kidshelpline.com.au		 A free 24/7 confidential phone and online counselling service for young people aged 12 - 25. The fastest way to talk with a counsellor is on the phone!
Lifeline 13 11 14
www.lifeline.org.au		 A 24/7 crisis support and suicide prevention line. Also offers a crisis support chat support 7pm to midnight 7 days a week.
Suicide Helpline 1300 651 251 24/7 counselling and information. Available by phone and online.
Safe Steps: Family Violence Response Centre 1800 015 188
www.safesteps.org.au		 24/7 family violence response phone line
Orygen Youth Triage 1300 651 251 Specialist mental health services for young people aged 15 to 25. 24/7 emergency referrals taken by phone. Non emergency referrals wait for normal business hours (9am - 5pm Monday to Friday).

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Service Directory

**COVID-19 closure update: For a list of operating services and adjustments to service delivery as of 21 November 2020 please see attached PDF:
Support Services (North West) Adjusted Operations - Updated 21.11.2020

Is there a particular organisation that you would like help from? Are they on the list? We can help you access them or you can access them yourself directly.

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